UK Piano Page Piano Forum

Hi everyone.
Just a little update. The piano shop sent a piano technition to inspect it and will be monitoring it over the next few weeks as my piano tuner had just tuned it. Will inform you of any progress. Mark

Thanks for reply.

My piano tuner thinks it is due to a design fault. He has got in contact with the company I bought it from. They said they will send someone round. I am awaiting to find out when

Hi guys. please can you help me. I have a faulty floating soundboard on my perzina gp120sl piano. It is still under the 5 year guarantee. My tuner says it can be repaired but I may not like the sound. What is are my legal rights? If I am offered an exchange do I have to accept it or can I demand a r...