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Ahahah openwood, nice one

Pianoguy, honestly I really don't think I was exaggerating. The problem was both aural and visual, as I could hear and see the hammers striking twice the strings. I invite those who don't believe me to try some Mozart and play mp p and pp the black keys in the second and third octaves (black keys we...

Still both my trusted technician and Kemble's technicians (who brought the piano back to the factory twice) didn't manage to sort it out.

I've had the Kemble Mozart 121 and I am afraid to say that it was not a good piano as it had a horrible double-striking problem. I contacted Kemble and they immediately sent 2 technicians who aknowledged the problem and didn't manage to solve it. They took it back to the factory twice without managi...

done it, thanks Barrie

Hi there, I know it's not the right forum where to put the following link, however I didn't know where else I could advertise it. Basically, I am developing this blog http://alfredodasdia.blogspot.com/ , dedicated to my great grandfather who was an Italian late romantic composer between the 19th and...

ops, sorry pianoguy

Kemble

Hi there,

what are the differences, if any, between a k131 and a k132SN?

Thanks for your suggestion Otto, I perfectly see your point, although I'd like to avoid the solicitor at this stage. I'll write a softer and less polemic letter, without mentioning the technical issues as you said. First of all I'll contact Kemble though, let's see their feedback. I'll post somethin...

Thanks everybody for all your precious advices so far. Unless either Kemble or the unnamable :wink: retailer will do a decent and satisfactory offer, my intention is to return the piano ASAP and ask for a full refund. The thing is that every time I play this piano my performance is very much jeopard...

Thanks Otto, I'll follow this advice. In the meanwhile I am surfing the Trading Standards webpages, it seems that I have hopes. We'll see

Thanks again

Last September I bought a Kemble piano (around 5000 pounds) from a shop I don't want to name at this stage. After a very short time, I noticed that the piano was bubbling, called my expert technician who wasn't able to repair it, then contacted Kemble who sent its technicians, but again they were no...

This is the update. Called my piano tuner and he wasn't able to sort out the problem. Then I called Kemble, they came home and, well, didn't manage to sort out the problem. They will come on the 4th of January and pick it up and carry it to the factory. Anyway, I've tried the same piano in another s...

That's reassuring. I have contacted the retailer and he said the problem will be sorted out ASAP. Feeling better now

Wonderful. Thanks a lot pianoguy, you are a gentleman

Thanks for your reply Pianoguy. I don't think it has anything to do with my house, and about the delivery, well, it's in the ground floor, but I had the feeling they were a bit rough when they brought it in. As the piano is under guarantee (10years), and I would like to avoid to pay the tuner for a ...

Hi everybody, I have recently bought a piano kemble 121CLM and just today, after two months I own it, I have noticed a problem that occurs whenever I play a soft piece with the sustained pedal and press any key in the middle of the keyboard. What happens is that the hammers hit the strings twice pro...